Choosing a Southampton Air Conditioner Repair Company

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Air Conditioning in Southampton PA

Summer nights in Southampton, Bucks County, PA. are hot and humid, and air conditioning is a necessity for proper temperature and humidity control. Unfortunately, cooling equipment tends to breakdown on the hottest days. In markets that rely heavily on air conditioning, establishing a relationship with an experienced and qualified air conditioning repair contractor is critical. Many local residents and business owners contact us when in need of any AC Repair in Southampton , at Hvac Philly we provide all business credentials we are asked for.

 

 Questions to Ask Your AC Repair Contractor

  1. Does the air conditioner repair company carry insurance?

A contractor should carry comprehensive liability insurance and workers’ compensation insurance* to protect you in the event of an accident. This can be verified by asking to see the contractor’s certificates of insurance . Let the contractor know you want current certificates sent to you by the insurer before the job is started. It is up to you to determine if it is worth the risk to hire a contractor who does not carry insurance.

  1. Is the company a licensed or credentialed contractor?

When you pose this question, you are, in effect, asking if the contractor is licensed by your state and/or city.  Not all states require contractors to be licensed. If your state does license contractors, then he might have had to pass a written examination in his specialty, although few licenses make this a requirement. A number of cities also require professional licensing. Check with your local licensing authority for details.

  1. How long has the company been in business?

Needless to say, longer is usually better. Under three years may signal an unstable business or one low on the learning curve. On the other hand, everybody has to start somewhere. References will be helpful to double check any business, and especially important when dealing with a new business. A newer business may have a great future but it is only reasonable to be more careful when considering its referrals. The failure rate of small businesses in the first three years is very high.

  1. Will the company provide references from previous jobs?

Ask for photos of completed work, if available. Keep in mind, however, that many contractors will not have photos. Request a list of 5 names and phone numbers of recent customers, over the last 12 months. It is not necessary to check all 5, but you will be able to pick randomly from the list those that you do call.

  1. What is The AC repair company’s warranty?

Typically, contractor workmanship warranties are for one year or more. Longer warranties are not necessarily more valuable than shorter warranties. The length of the warranty is less important than the intent and ability of the company to stand behind its warranty. That is best evaluated using customer referrals. Ask his customers specifically for information about these four things:

  • Did he perform his work on a timely basis?
  • Was he responsive when asked for information and changes?
  • Did he act as if he cared about the customer’s interests?
  • And finally, would you call the company trustworthy?

Usually, problems of either workmanship or material show up very quickly. Therefore, the near-term warranty given by the contractor or manufacturer is more important than the warranty coverage during the later years of the warranty. Even if problems of workmanship arise after the workmanship warranty has lapsed, a reliable contractor usually will want to stand behind their work.

Ask if his contractor’s license has ever been suspended, and why.

Also, in talking to the appropriate authorities, such as the Better Business Bureau and licensing departments, find out if any complaints have been filed against the contractors whom you have interviewed. Many contractors in business for any length of time have been involved in a dispute. Ask how the dispute was resolved, to test your contractor’s reputation.

If you need any Heating and Air conditioning services in Southampton, PA contact HVAC Philly Heating and Air conditioning Inc. 215.725.6111

 

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